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Author Topic:   BoatTrader Online - Problems
Seabrook posted 05-06-2002 03:05 PM ET (US)   Profile for Seabrook   Send Email to Seabrook  
I just placed an ad on Boat Trader Online. The cost was supposed to be $25. It was $5 for the ad and $20 for the picture. This total was reflected on the same screen that I entered my credit card on. However, as soon as I entered my credit card number, the total came back as $40. I tried to call them to correct the problem but there is no phone number on their website. I then contacted the Boat Trader magazine and they gave me a phone number. After trying for about 1 hour to get through to someone at Boat Trader Online, I finally spoke to someone that admitted no fault but said they would cancel the ad and reverse the charge to my credit card. Has anyone else had a problem with Boat Trader Online? And more importantly, is there another similar site I can use to advertise a boat for sale online? By the way, I am selling at 1991 21' Boston Whaler Walkaround with a 1995 Mercury.
Tom W Clark posted 05-06-2002 04:15 PM ET (US)     Profile for Tom W Clark  Send Email to Tom W Clark     
Yes, I have had problems with TraderOnline.

I once placed two ads for two cars on the same day and that resulted in three ads one of which I was billed for eight times! I called and they killed seven extra charges but still billed me for the redundant ad. I don't believe I ever successfully got that reversed in spite of the assurances of the person at Traderonline's billing department that it would be taken care of.

On the other hand they are the biggest and most widely read ad group. My last Whaler I sold with one of their free ads (no picture) in one week. This was after using my local paper (Seattle Times/PI) with only one unproductive response.

The lesson here is be very careful and be prepared for some hassle.

There are many, many other online ad sites. Do a Google search for online boat ads and you'll get all the alternative sites you can handle.

North Beach posted 05-06-2002 04:46 PM ET (US)     Profile for North Beach    
Texas far away, but I've always liked those models. Great pictures of one Jim has on cetacea.

Without telling my wife I'm asking (have two whalers now), whats the asking price on that boat.

Seabrook posted 05-06-2002 04:55 PM ET (US)     Profile for Seabrook  Send Email to Seabrook     
Price is $22,950. The details are listed in the Marketplace section. It is a beautiful boat but if they kids do not like going out in the boat and would rather have a swimming pool, then so be it.....there goes the boat and here comes the pool. Will send pictures to anybody that is interested.
JFM posted 05-07-2002 09:00 AM ET (US)     Profile for JFM  Send Email to JFM     
I have had little to no problem with boat trader on line. The only problem I have had is I place wanted adds and people call me and ask about the boat I have for sale, daaah! I also go the cheap route and use the free adds:) Regards, Jay

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