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ContinuousWave: Small Boat Electrical
OceanLED Replaces Defective Product
|Author||Topic: OceanLED Replaces Defective Product|
posted 02-16-2009 03:17 PM ET (US)
A few months ago, I had posted about a problem that I had with a pair of OceanLED A-6 underwater lights that I had installed on my 285 Conquest. They worked for the first few weeks, then went out. Apparently, the lights were defective, both had water intrusion and failed.
Initially, OceanLED was slow to respond and I was not a happy camper. However, they have more than made up for the inconvenience. They apologized and gave me an upgrade to their A-12 lights! The difference between the two is twice the lights. The A-6 has 6 LED lights, the A-12 has 12 LED lights.
The river that I live on is murky most of the year and I took this picture with my cell phone, so it's not the greatest quality photo. Still, you get a decent impression of what the lights look like. I cant wait to see how they do in the clear water of the Bahamas this summer.
posted 02-16-2009 07:22 PM ET (US)
Was the [malfunction of] the A-6 units [due to inherent poor quality], or just an unusual failure?
posted 02-16-2009 10:15 PM ET (US)
Thanks for reporting that OceanLED ultimately made good on their defective product. I had a a little difficulty locating the thread in which you posted as it was begun by someone else with a different TOPIC. I added a hyperlink to that discussion in which you gave a long narrative of your experience with OceanLED that sets up this discussion about their offer to finally remedy your situation.
posted 02-16-2009 11:14 PM ET (US)
By the way, last summer at the municipal dock in Little Current--the boating mecca of the North Channel which sees a fair share of Great Lakes class mega-yachts during its ten weeks of summer weather-- there was a really nice new 60-foot Sportfisherman yacht, and it had some underwater lighting at its stern. The cool-factor was off the chart; the meter was pegged. If you're at the dock on a beautiful warm evening and strolling along looking at boats, the one with the underwater transom lights gets all the attention.
posted 02-17-2009 08:21 AM ET (US)
Not sure why they failed. It appears that it was a seal failure on both. OceanLED did not say that they had any particular problem with those lights. The vendor, Turtlemarine.com was not popular with the OceanLED (the manufacturer). OceanLED advised me that they may not allow them to distribute their product in the future. I'm not sure of the exact reason there. Maybe there was an batch of old defective lights that were no good and they sold them? I have no idea.
I know what you mean. I grew up in Ft. Lauderdale, the mega yacht capital of the world. Anytime I go back down to a marina in Ft. Lauderdale or in the Bahamas, the vast majority of the big sport fishing boats have underwater lights.
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