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  New whaler - reputable dealer vs best price?

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Author Topic:   New whaler - reputable dealer vs best price?
im4bc posted 09-16-2002 08:13 PM ET (US)   Profile for im4bc   Send Email to im4bc  
My question for whaler owners in the New Jersey area. How much more would you pay for a new whaler to have the piece of mind of purchasing from a reputable dealer? 3K,7K,11K. Looking to buy new outrage 24 with twin 150's.
aubv posted 09-16-2002 08:48 PM ET (US)     Profile for aubv  Send Email to aubv     
Not sure what price tag you put on it but stay with a dealer that will service the boat, not give you lip service. I have purchased 2 new BW's in the last 7 years. Didn't purchase recent boat from original dealer only because they didn't have the boat I was looking for(close out). The service I received was very different from the first and second dealers.

I would recommend highly McCarthy's in Brielle.
732-528-8200 ask for Ed or John.

lhg posted 09-16-2002 09:21 PM ET (US)     Profile for lhg    
I can't speak for the quality of the current boats, but for the Classics, a 1986 and a 1989, both of which I factory ordered new, the Dealership made no difference. Sorry, but I went for the best price, and telephone shopped, even out of my area, to get it.

On my '86, it never, still to this day 17 years later, had a single warranty item, and the selling dealer never saw it again! Same for my 25 Outrage, except for a Shurflow washdown pump failure, which was willingly replaced by a BW dealer other than the one who sold it.

So to me, at least on prior products, warranty work on a new Whaler was a non-issue. As for Mercury outboards, there are a lot of Dealers anywhere in the country who will work on the engines. I'd go for price if it were me.

im4bc posted 09-16-2002 09:30 PM ET (US)     Profile for im4bc  Send Email to im4bc     
aubv

you are the first guy i have spoken to who has recommended mccarthys. i have already received a price from pelican harbor. any feed back on them? was mcarthys prompt with service work. i thought they were new to fixing mercs. they were originally omc only

Jimm posted 09-16-2002 09:53 PM ET (US)     Profile for Jimm  Send Email to Jimm     
IMHO, I went to McCarthy's for a price with my wife- 20 minutes in showroom; couldn't find a soul, OK, maybe bad day. Phone the next day - rings 20 times - no answer. Hey, maybe it was the wrong number. Two weeks later - stopped in again, 10 minutes in showroom, some fella walks out of back and says if I want help the salesman is in the back. My wife and I walk to back; two men in about a 26 footer working. My wife, nicely dressed and I look at them - they paid us no attention. We then went to Pelican. Couldn't be happier. Nice people. Answer all questions and call BW if necessary. Ordered Montauk 170 - no price haggle; gave us great price to begin. Extras thrown in. Forum member "James" had an accident with his Montauk 170 and from what I understand he is happy with the repairs. If there is anything other than good to be said about Pelican I haven't heard it...........Jim
im4bc posted 09-16-2002 09:59 PM ET (US)     Profile for im4bc  Send Email to im4bc     
Jimm

They sure do spend alot of money advertising in local periodicals to be treating customers like that. You would think they would pay more attention to hot prospects. So you never shopped any other dealers for a price?

Tsuriki BW posted 09-16-2002 10:39 PM ET (US)     Profile for Tsuriki BW  Send Email to Tsuriki BW     
Sad thing for me....

I bought my '99 Dauntless in Feb '00 (it was a "trade up" for the original owners, about 5 months old.) I think I got a good price, and made a quick deal.

Had some motor probs early on. Was not impressed with their service. Salesman (good guy, knowledgable) left for another store. Service manager gone. Parts manager gone. Riggers gone.

Finance manager (took care of the extended motor warranty) gone. Still having trouble just getting corrected 5 year warranty paperwork.

I wouldn't take my Whaler there for work, and would go elsewhere to get another..... Well, maybe to beat them up on price then take it elsewhere for service. AND the sad thing?....they are 15 minutes from my house....!

Price or Dealer? If you can find a great dealer...I would lean that way. I got a good deal but the dealer was a pain.

Tsuriki

tully_mars posted 09-16-2002 11:05 PM ET (US)     Profile for tully_mars  Send Email to tully_mars     
Look for a used one, too much depreciation in this economy for what new Whaler's are selling for. I bought my 98 23' Conquest and it was only 3 years old for half of what the original owner paid for it. You never know when you might need to sell the boat or want to.

Tully Mars

Bigshot posted 09-17-2002 10:24 AM ET (US)     Profile for Bigshot  Send Email to Bigshot     
I think Pelican is your best bet for going local but if I could save a few G's and buy out of state, I would drive. All stealerships are crooks so get the best deal you can and remember a Mercury can be serviced anywhere.
James posted 09-18-2002 08:15 PM ET (US)     Profile for James  Send Email to James     
My experience with Pelican was that I got both qualities that you seem to be looking for. Judy and Woody at Pelican are very nice people to deal with before and after the deal. A real pleasure. Very personable and reasonable and an excellent price. No haggling at all for a good price.

James.

JoeyP posted 09-18-2002 11:40 PM ET (US)     Profile for JoeyP  Send Email to JoeyP     
This is my first year with Pelican. So far the service has been good after the sale. Woody is willing to work with you when something is in need of repair.
tbyrne posted 09-19-2002 04:30 PM ET (US)     Profile for tbyrne    
BS - you meant to say "In my opinion. . .", right??

im4bc posted 09-19-2002 07:35 PM ET (US)     Profile for im4bc  Send Email to im4bc     
Not really looking to bash any dealers. Just looking for the facts from people's experiences. I know boats break and I know they require maintenance. But if a bw is the best boat on the market (I am sure we all agree to that)then how much more would you pay for the boat from a reputable dealer. 3K, 7K or 11K. What is the value in additional dollars for prompt reliable service. Mercs can be serviced at any merc dealer so not as much a concern.

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