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ContinuousWave: Post-Classic Whalers
This is why we buy Whalers
|Author||Topic: This is why we buy Whalers|
posted 03-10-2004 11:39 AM ET (US)
posted 03-10-2004 03:55 PM ET (US)
bw23 if that is for real, it is almost beyond belief. Our 16sl is just ten years old and there are almost no hull defects after ten hard years as a patrol boat.
it just shows how bad manufacturing can get these days which is why it often (not always) but often pays to stick with companies with good reputations for quality products.
with Boston Whaler the products are good and the service is good (chuck Bennet just sent us a photocopy of an owners manual in 4 days!) excellent.
posted 03-10-2004 10:09 PM ET (US)
BW23, is this your boat, or that of a friends? I've heard of people doing what you've/they've done here .. and all I can say is be very careful - from a legal standpoint. The people I know were sued for copyright infringement, amongst other things.
If this is their way of trying to force Angler to refund their money or give them a new boat, it could be looked at as a form of blackmail and/or extortion.
I'm not an attorney, I'm an engineer in the tech industry. There are a lot of us out there who have resorted to this type of tactic and gotten sued.
Just my 2 cents (not a 2 cent piece - they're really expensive).
I'm sorry for your friends dilema. He should have bought a Boston Whaler.
posted 03-10-2004 10:54 PM ET (US)
No..it's not a friends boat. I found the link on another forum I follow.
IMHO for someone to go to that extent, Angler must have really dropped the ball. I agree, the site developer "could be" charged with slander.
posted 03-10-2004 11:40 PM ET (US)
I am involved in a similar situation as this unfortunate boat owner but in a much more highly charged and serious arena. I can tell you after spending much money on first amendment rights attorney fees.....You are never going to lose a suit by telling the truth. Do not be afraid from speaking out when you have been wronged. As long as you say things that can be proven or backed up with fact you will never lose a court case of this nature.
No offense to anyone here but it saddens me when people have been screwed over by companies or people and then have to get scary advice like what is being dispensed here. "Do not speak out," "do not publish," "do not say a word." This is precisely what allows people and companies like this to perpetuate this behavior in the first place. I admire the person that has the courage to use the means at his disposal to fight for what is right against a bigger and most of the time more powerful opponent.
Do not be afraid of "getting sued" for speaking the truth. You will always win. AND......you do not need an expensive attorney to win for you. TRUTH is your ally and your best weapon.
* The good thing is-we as BW owners have nothing to worry about, at least when it comes to our boats. :)
posted 03-11-2004 08:07 AM ET (US)
Wow, that old adage is true>Buy cheap, get cheap!
I've been half-heartedly following this tale on the other website, and now see the guy has a valid complaint. Damn!
posted 03-11-2004 01:01 PM ET (US)
Ah'm all for this guy and hope he gets some restitution before the boat company goes under along with its sorry fleet. $120 grand; that ain't small potatoes.
Ah've got a former bud (now dearly departed) that a few years back got into a fight with the local Cadillac dealership and GM over his absolute lemon of a car. After most of a year of repeated repair attempts and no satisfaction, the guy put his car upon a flat-bed trailer parked right out on busy US HW90 in his own business's side lot. He jacked up the rear end o'the car so it was real visible, with a little help, for about a mile each way down the hiway. Then he surrounded the thing with big yellow beach balls and yellow flashin' lights and spot lights, a couple neon palm trees and a big, lighted billboard tellin' his sad tale in terse terms and namin' the dealership, which was located just down the road a piece. The dealership sued him, to no avail. He never did get any satisfaction from either GM or the car dealer, but boy did he ever enjoy the ruckous his little "Lemonaide Stand" caused 'round here for a while.
Do what you gotta do. Be Happy. Buy a Whaler:-!
posted 03-11-2004 04:17 PM ET (US)
This is an excellent illustration of the power of the Web, and how potentially damaging an "e-fluential person" can be to corporate reputation.
We spoke about this topic recently here: http://continuouswave.com/ubb/Forum9/HTML/000564.html
One thing is clear - if you are savvy enough and can bring yourself to present your case to the Internet public in a non-biased and factually oriented way, the power of the Internet can bring an incredible amount of pressure to the boatmaker.
You must be careful not to cross the line, however. Proctor and Gamble is a company that has been the target of repeated, vicious rumors regarding one of their early company logos and the company's alleged ties to satanism - a claim that has been repeatedly investigated and proven to be false. (I won't post a link here, but will tell you that it is the top google result when you type in the company name and the word "satanism". Some interesting information can be found here: http://worldwatchdaily.org/index.cfm/fuseaction/prophecy.showQA/ID/136.htm
I'd like to know what this guy is really about. He should really work harder to make his case (who he is, why he has posted this site, etc.)
That said, I'm looking at some of the photos (wiring specifically) and can't help but think that this guy might not have done a thorough job of inspecting the workmanship/quality of the boat before his purchase. This is important. Also, the quality of the materials (aluminum will deteriorate more quickly than Stainless steel componenets in a saltwater environment).
Some of the damage illustrated (photo#3 for example) should have been evident when the guy bought the boat. My question to him is this - Why did you buy it in the first place...and why would you fix anything until the company has resolved it/closed the book on it? THAT is when he should have things fixed and if necessary, pursue them in court.
I'd also post a copy of the bill of sale, proving the age of the boat (6 months) and perhaps the portion of the serial number to prove manufacture date.
Don't know about you, but I'd find it very hard to fork over $120K to ANY company that had as many typographical errors on its Web site.
Interesting note: the Web site says they use only stainless steel through-hull fittings, but the photos on this guys site clearly show plastic through-hulls.
Is that really an Angler boat???
posted 03-11-2004 08:29 PM ET (US)
The angry owner website is a good example of how the web has empowered people to have the opportunity to get their point of view across on an equal footing with large media organizations.
posted 03-11-2004 10:16 PM ET (US)
This isn't the only tale of Angler boats on the Internet. A search of THT BB will yield a very good example of how bad Angler boats are.
I saw an Angler boat at a boat show that had so much foreign material in the chalk it was comical. I'd guess there was more than 15 linear feet of deck Chalk with 10-20% foreign material that ranged in size of whole black pepper to finely ground pepper. While I was there people would get on the boat and talk about how nice it was. I suggested to a few people, do a search of on-line BB's before putting any money down.
posted 03-12-2004 08:13 AM ET (US)
What is this about? I am seeing a "bandwidth exceeded" message when attempting to go to http://www.angler-boats.com/index.htm . (Obviously, many people have seen this site.) Kevin
posted 03-12-2004 08:58 AM ET (US)
"so much foreign material in the chalk it was comical. I'd guess there was more than 15 linear feet of deck Chalk "
Was meant to be "..so much foreign material in the caulk it was comical. I'd guess there was more than 15 linear feet of deck caulk..."
However, this was an Angler so who knows...
|Knot at Work||
posted 03-12-2004 09:27 AM ET (US)
This website is not of just ONE ANGLER... it is a compilation of angler owners that had many issues with the quality and likely are not satisfied with the results of the customer service of Angler boats.
I want to make this point, when a consumer makes a purchase, it is usually after some reputation and with some word of mouth and research.
If you eat at a good restaurant you are only likely to tell 1 person, but if that same restaurant was poor quality you would tell 10 people! That is why corporations spend so much money in advertising to reach those other 9 folks....
now as far as the assumed liability for this gentleman and his Angler, let's assume he is like most of us and bought his boat on reputation and recommendation of other boaters in his region, and perhaps his learning curve was like ours in regards to quality... (I know more about whalers today than when I purchased my beloved Knot at Work) I find it ENTIRELY reasonable for this gentleman to ASSUME that his product would have some sort of quality asurance from the manufacture... so why is it his fault that the damage was not evident at time of purchase... some defaults take a while to delevop...
I agree with Jimh, the web has empowered folks to tell their side of the story.
It is a consumers right and with in the constitutional rights to tell the public of his story and if desired to warn others.
Too many folks are worried about angering the corporates and gettign sued for so called slander... poppy cock! If they can advertise the product than the common JQ Public can advertise the poor quality.
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