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Author Topic:   Service schedule for new BW
Camuyano posted 07-22-2004 10:57 AM ET (US)   Profile for Camuyano   Send Email to Camuyano  
All:

In a recent thread someone mentioned a 10-hour dealer service and when I called Whalertowne for some parts they mentioned a 20-hour service. However, my dealer never said anything about any scheduled service. When I picked up my boat, the salesperson I had been dealing with was on vacation. Someone went over the boat with me and explained everything but never mentioned any service schedule. I read over the Boston Whaler manuals but don’t remember any mention of a service schedule either.

Is there a service schedule? If, so what are the intervals? Is this a factory policy or do the dealers set the schedule? What should I expect them to do during these service visits? Are they worth the time and money? It has been my experience with new cars that the service calls are usually a way for the dealer to sell you more service than you need. (Why is there a “premium” service option? It should be what the manufacturer recommends or what is needed. No more… No less…)

Imanuel

erik selis posted 07-22-2004 11:16 AM ET (US)     Profile for erik selis  Send Email to erik selis     
Imanuel,

As you know I have a 90-hp 2-stroke on my 170 Montauk. I don't know if the Mercury manual will say the same for the 4-stroke but mine says:

First service after 20 hours of use or after 3 months. The points the mechanic has to check are stated in the manual.

Further service intervals are every 100 hours or every year. Again the points of interest are stated in the manual.

Hope this helps,

Erik

Camuyano posted 07-22-2004 12:53 PM ET (US)     Profile for Camuyano  Send Email to Camuyano     
Erik:

You are right. I had forgotten about the manual for the motor. I remember the 100-hour figure but don't remember seeing the 20-hour service. I'll go back and check tonight.

So if the service is for the motor, I should be able to take it to any Mercury dealer then, right? So far my BW dealer has not been very responsive and it is a bit of a drive to get to them from here.

Imanuel

erik selis posted 07-22-2004 02:12 PM ET (US)     Profile for erik selis  Send Email to erik selis     
Any official Mercury dealer will due Imanuel. Maybe you could call your BW dealer and tell them which Mercury dealer you will go to. If they have any problems with that at least they can tell you who to take your boat to.

I did the same with my boat because the BW dealer is 250km from where I live and the nearest Mercury dealer is only 15 km. The BW dealer had no objection about that.

Erik

Knot at Work posted 07-22-2004 02:49 PM ET (US)     Profile for Knot at Work  Send Email to Knot at Work     
Imanuel,

I have 4 stroke 90 HP. I was recommended to take it in at 20. hours I did. Basically a check to make sure all it good and break in is on sked.

Next check will be 100 hours.

erik selis posted 07-22-2004 03:38 PM ET (US)     Profile for erik selis  Send Email to erik selis     
Jeff,

If you look in your manual you will see they do much more than just a check. This is from the manual:

Before running:

-inspection Outboard motor and accessories for visible damage
-drain gear housing and refill with Quicksilver gear lube
-lubricate all grease fittings
-lubricate steering cable
-service battery and terminals
-remove and inspect batteries
-check compression
-inspect fuel tank, fuel line and connections
-clean fuel filters
-check timing/throttle pick-up
-check oil level and operation of power trim

After running:

-water pressure (specify)
-throttle gear shift attachment/operation
-idle rpm
-operation of oil injection and low oil warning
-operation of steering cable
-operation of gauges

Important:

-spray power head with Quicksilver corrosion guard
-inspect corrosion control anodes

The dealer told me that draining the gear housing and refilling it was very important within the first 20 hours because the lubricant could contain metallic residue from the break-in period. The dealer will also fill in the form in the manual, sign it, put a date on it and put a stamp on it. If you don't have this done by a official Merc. dealer you will void the warranty.

Erik

Maximus posted 07-22-2004 04:21 PM ET (US)     Profile for Maximus  Send Email to Maximus     
4stroke manual says 1 year or 100 hours, which ever comes first.

There is no 20 hour recommended service.

Personally, I brought the boat in at ~50 hours at the end of the season. Changed oil, filter, and gear lube.

I would recommend changing the oil at 50 hour intervals and gear lube at the end of every season.

erik selis posted 07-22-2004 04:43 PM ET (US)     Profile for erik selis  Send Email to erik selis     
Maximus

It also says the same in my 2-stroke manual. However in my manual there are yellow colored pages called "Service Log Book" It clearly states a first service as described above after 20 hours or 3 months. Doesn't the 4-stroke manual contain the service log book?

Erik

mojipa posted 07-22-2004 06:21 PM ET (US)     Profile for mojipa  Send Email to mojipa     
My 4 stroke 90 manual says nothing about a 20 hour checkup. However it states that if you troll a lot to change the oil more often than every 100 hours. I changed mine at the 40 hour mark because it looked like it needed it.
Knot at Work posted 07-22-2004 06:27 PM ET (US)     Profile for Knot at Work  Send Email to Knot at Work     
Erik, you are correct!

That explains why my bill was so much!

Whalerider posted 07-22-2004 06:34 PM ET (US)     Profile for Whalerider  Send Email to Whalerider     
What Knot and Erik said is good advice. I know that Merc doesn’t say much about 10/20 hour service but... most mechanics think it’s a GOOD idea to check a new engine over after the first few hours and get a printout of the data from the computer if your engine is so equipped. Would you like to know NOW if something is not quite right or wait until you have a 100 hours and one year or more to find out?

Also, I think that changing the oil and lower unit oil is VERY important. Gets rid of all the metal that has accumulated in the break in period. ALL engines make metal during the break-in period, it’s a fact.

I was in the aviation industry for many years and we ALWAYS drained the oil and had a spectrographic oil analysis done after 5 hours and every 25 hours after that for the first 100 hours (as required by the manf. and FAA). You wouldn’t believe the huge amount of metal that was generated in the first few hours. I have personally seen chunks of metal and shavings in excess of ½ cup come out of brand new jet engines during this 10 hour oil change, not to mention the microscopic metal that remains in suspension. These are supposed to be super high tech machines and built in clean rooms, yeah…rite.

So, what do you think might be floating around inside of your merc…and dead mouse, spare change, that lost watch? Get the thing checked and fluids changed, best $100 insurance you can buy. IMHO

Mark

Whalerider posted 07-22-2004 06:46 PM ET (US)     Profile for Whalerider  Send Email to Whalerider     
Here is a related link....I think its overkill for marine outboards but, then again maybe not, you get the idea.

http://www.boats.com/content/default_detail.jsp?contentid=2896&WebLogicSession=QQA2JdvqsUOWql1ZTiRO5Fw90wipO5raOpntk2kydCHLxQQHf2Qf|-8811512354855988099/170924117/6/7001/7001/7002/7002/7001/-1

Mark

erik selis posted 07-22-2004 06:54 PM ET (US)     Profile for erik selis  Send Email to erik selis     
Hey guys,

I'm only trying to help here. I'm not being stubborn or trying to prove my point. I took some pictures from my manual (I don't have a scanner at home) showing you the service log book (yellow pages I was talking about). I can't magine that the basics of the lower unit are that much different between the 4-stroke and the 2-stroke engine.

The first 2 pictures are the regular maintance pages in the manual. They are identical for both 4 and 2-stroke engines.
I downloaded the 4-stroke manual to compare.

The second 2 pages are the "yellow pages". Check out the fine print concerning the warranty issue.

Jeff, indeed it was a costly maintenance bill for me as well.

http://users.skynet.be/extreme-vissers/maint.htm

I think it's better to be safe than sorry. The dealer was quite strict about doing this 20 hour maintance as well.

Erik

Barney posted 07-22-2004 07:07 PM ET (US)     Profile for Barney  Send Email to Barney     
Wow I didn't get the "yellow pages". First time to see those. Jim
Whalerider posted 07-22-2004 07:27 PM ET (US)     Profile for Whalerider  Send Email to Whalerider     
Ditto on the yellow pages...I dont have those either. Nothing like that in my OPTI 150 book.
Maximus posted 07-22-2004 08:33 PM ET (US)     Profile for Maximus  Send Email to Maximus     
No yellow pages here, either.

Interesting about the jet engines and half a cup metal chips....in my experience, most chips are from cleanliness issues with new parts and not from bearing material, i.e. the chips are not M50 material.

Needless to say, Boeing still reports chip detector MSP codes and we have to deal with it.

Getting back to the topic, I check the oil of my 4stroke everytime before I start it. Taking off the cowls, give me a chance to 'once over' everything prior to starting. In the first 50 hours, I did not notice any darkening of the oil's color.

A twenty hour dealer inspection is probably good preventive care as well as a chance to sync up the hour meter.

Camuyano posted 07-22-2004 08:48 PM ET (US)     Profile for Camuyano  Send Email to Camuyano     
Same here, no yellow pages... Could it be that Erik's motor was packaged for export? Perhaps there's fewer dealers abroad so the maintenance is more likely to be performed by the owner or non-certified shop. Or could it be because Erik's motor is the regular 2-stroke and not the Opti or the 4-stroke?

Thanks to everyone for their input. I think I may take it in for a checkup soon and see if they can tell me why the inside of my prop is all rusted.

Imanuel

erik selis posted 07-24-2004 11:07 AM ET (US)     Profile for erik selis  Send Email to erik selis     
Could someone who owns a 170 Montauk with a 90-hp, 2-stroke Mercury engine please look in their Mercury manual and check if they have the "Service Log Book" in there. Could they also check if the 20 hour / 3 month maintenance procedure is mentioned.

I would be very surprised if it were only the exported motors that required maintenance after 20 hours. They are the same motors.

Erik

Whalerider posted 07-24-2004 11:45 AM ET (US)     Profile for Whalerider  Send Email to Whalerider     
Can't say much about the 90...but...the 150 Opti only says that a 100 hour inspection is necessary.

Mark

Knot at Work posted 07-24-2004 07:09 PM ET (US)     Profile for Knot at Work  Send Email to Knot at Work     
I dont have it in my manual but the Whaler Dealer recommended that my motor have a 20 hour check and I did it.

It was as Erik described, and was a chance to make sure all was well.

And it has been!

darren posted 08-03-2004 08:57 PM ET (US)     Profile for darren  Send Email to darren     
whalertown wants me to bring mind back thursday for 20 hr check up. I will be waiting at the door when they open

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