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ContinuousWave: Whaler Performance
|Author||Topic: Bombardier views....|
posted 08-04-2002 04:33 PM ET (US)
This may be old news but I just received word from Bombardier that my 2002 Johnson 90hp has had its warranty extended for one year (NON-DECLINING!) I called to thank them. I think they are putting out quality products (Ilove my engine) and understand what the customer wants.
I also asked why is the Johnson 70 4 stroke heavier than its Suzi twin? I was told that 359lbs listed was a typo and that it weighs 342lbs with fluids.
posted 08-04-2002 07:06 PM ET (US)
I have worked with Bombardier off and on since 1979 as a both a Ski Doo and Sea Doo dealer now as an OMC I/O, Johnson & Evinrude service center. An exceptional company to deal with.
posted 08-06-2002 11:48 AM ET (US)
I also got an extension. My 175 is flawless. Bombardier has their stuff together and I feel they will recapture the market with Johnson and Evinrude.
posted 08-08-2002 08:15 AM ET (US)
Talked with a Mercury, Yamaha, Edgewater dealer/owner yesterday and I thought his views were interesting.
Bombardier view, "look out Yamaha, Suzuki, within three years evinrude and johnson will be a major brand again."
Yamaha vs Mercury, same quality wise, Mercury much easier to deal with regarding warranty issues. Yamaha is terrible regarding warranty.
Also, some revolutionary things happening 2003 and 2004 for four stroke technology, so if you can wait to repower, might be worth your while.
posted 08-08-2002 08:54 AM ET (US)
Recently I dropped in on an old-line OMC dealer, a fellow who has been selling their outboards at this same location since 1926. Needless to say, he was quite partial to OMC and very enthusiastic about Bombardier's takeover of the product line.
One interesting anecdote he mentioned to me: while OMC was in bancruptcy, the Yamaha representative approached him to pitch their line of outboards to him. This dealer was told by Yamaha that in order to qualify as a repair facility for Yamaha he would only have to buy and stock about $2,500 worth of parts. (Now if you have ever had to buy a Yamaha outboard motor part you know that this would be about ten parts worth of inventory--that's all.)
The old OMC dealer laughed and told me he had well over $100,000 inventory in OMC parts. He could not imagine calling himself a repair facility with so few parts on hand.
This story pretty much follows my experience with Yamaha and their "servicing dealers." In trying to find some place to buy a few simple parts I got a list of about 20 "dealers" from Yamaha in my area, but they all turned out to be ski-do or snow-machine sales places--little shops that had no outboard motor experience and certainly no parts on hand. Or maybe they sold pontoon boats and put a Yamaha on them now and then. It was ludicrous that the Yamaha organization would try to represent these people as service shops for their outboard motor product.
I think in this current climate that Yamaha-USA has pulled out all stops and is trying to build market share as fast as possible, but they definitely lack--in my area--any credible presence. The closest dealers are 50-miles away. One of these just took on the line last year when OMC went dark. The other is a "mega" dealer that sells everything--Merc, OMC, Yahaha, you name it they sell it--but he failed miserably to perform the most rudimentary service on my engine and I would never go back there. The final alternative is a gold-plated on-the-water marina that charges $90/hour. I don't mind paying those kind of rates for brain surgery but to have a guy work on a 2-stroke engine that is a little excessive. Also--make an appointment about 6 weeks in advance to see these guys. I don't blame them--the same mechanics work on big sport fisherman diesels and at that same rate. But it is an expensive rate for simple outboard motor service.
Now Mercury, well, there are many fine dealers in the area and they have mechanics that are Mercury factory trained people, etc, and the labor rate is much easier to swallow.
Back to the old OMC guy: he is quite enthusiatic about the new Bombardier products and very pleased with the new company. He had good things to say about the product and was happy to be selling them.
Personally, I think Yamaha has a service problem and they are over-extended with their dealer network. They have managed to put their engines on a lot of new transoms, but good luck getting them serviced in a few years at one of those jet-ski shops.
posted 08-08-2002 01:20 PM ET (US)
With regard to the servicing mechanic, just meet them personally in the back of the shop; you know, the guy with oldest coveralls, the largest tool crib, and the most Snap-On tool stickers. Ask the shop manager if you can bring the guys some Dunkin' Donuts or something to get in. When I rigged boats in college, I did plenty of side jobs for 1/2 to 3/4 the shop labor rate plus parts. Chances are I would be doing the boat anyway. I did the work after hours and on weekends. Great money and usually free lunch and beer (hint, hint). I would hope everyone on this site becomes friendly with the guy fixing their boat (hint hint).
posted 08-08-2002 01:48 PM ET (US)
The best outboard mechanic I ever dealt with was a gentleman who was working for Bass River Marine on Cape Cod, and did jobs on the side. He kept my old Merc 40 running for many years, and solved lower unit problems that left me stranded after Nauset Marine had "fixed them". The best thing was that he was fast, reasonably priced, picked the boat up or worked at my home and ALWAYS water tested the boat after working on it. If you find one of these guys, use them exclusively and reccomend them to all your friends.
posted 08-08-2002 02:34 PM ET (US)
jimh- We have the same parts inventory problem in Central FLA for Suzuki as you describe for Yamaha. A friend goes nuts periodically trying to get parts for his 200 Suzy. I think if Bomb Ev/Johnson comes back to claim huge market share it will be -- reliability of engine (overcame bad press of the last decade), parts prices that are affordable, and service techs that know the engines plus can readily get the parts to put them back together. I like Bomb's chances. .03 David
posted 08-08-2002 09:56 PM ET (US)
I recently purchased a new 2002 Bomb. 90hp Johnson for my Montauk. I researched all 2-strokes and went with Johnson because it was a four cylinder, and I pull teenage kids watersking. The torque and hole shot is incredible. Much better than my old 88hp 90 degree block. I have been very pleased with this motor. The extra year warranty was a pleasant surprise.
posted 08-08-2002 11:19 PM ET (US)
masbama, this is a little off topic but I now have 20 hours on my 2001 90 Johnson. Like you said, that motor runs like a champ now that it off of the double oil. The hole shot is unbelieveable and the power doesn't drop off much until about 4500 rpms. I would like to ride in a boat with a new merc 90 on it sometime. I almost bought the merc and it would be a very interesting comparison.
posted 08-09-2002 01:26 PM ET (US)
I ran into one of the local guides the other day. He bought a Fitch motor right at the end of the OMC production. I wouldn't have bought it, due to the bankruptcy and all. I would figure that the build quality would be a problem, whatever else there is about the engineering.
He's now over 800 hours without a problem, and will repower with another Bombardier made Evinrude when this motor's done. When you depend on your outboard for your income, reliability means a lot.
posted 08-09-2002 06:28 PM ET (US)
3/4's of the crabbers around KSC/Port Canaveral run old carb 2 stroke Johnsons/Evs. Keep putting them back together. $'s talk D
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