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Author Topic:   Good Whaler parts source
maverick posted 10-19-2001 06:24 AM ET (US)   Profile for maverick   Send Email to maverick  
Hi, everyone - I needed a new rubrail for my 13' - a friend recommended Twin Cities Marine in WI (toll free 888-894-2537). After pricing many Whaler-looking aftermarket rails from $75-$200, I got a Whaler rail, tan and black, new, from this place for $80 plus $15 shipping. I thought that was a great deal. A pleasant lady named sue runs the parts dept. If you're needing whaler parts, you might check them out. I'd be interested to hear if anyone else has had experience with them, too. Nope, I don't work for them or get any $$ for recommending them. Mav
bigz posted 10-19-2001 08:14 AM ET (US)     Profile for bigz    
Mav as I recall this firm has been mentioned quite a few times -- might I suggest you post another in the OEM section since post get lost pretty fast in the general section.

Appears this operation is a prime source for parts at reasonable prices unlike some other Whaler dealers.



Gep posted 10-19-2001 08:19 AM ET (US)     Profile for Gep  Send Email to Gep     
I also got a new rub rail for my 13' this summer. Your right Sue is a very personable and knowledgable person, I think I talked to her for about a half an hour about various things. jimh also mentions Twin Cities Marine and Sue under the rub rail section under the reference section.
Jim Bennett posted 10-19-2001 10:36 AM ET (US)     Profile for Jim Bennett  Send Email to Jim Bennett     
My $30-$40 worth.
I also have had pleasant connection with Twin Rivers and Sue. You must hear my sad tale to understand why any future dealings will continue to be with them. My 73 OR 21 which I am restoring had the original bow chock but with a cheap replacement bow light installed on top in a cobbled up manner. Before removing the assembly I went ahead and ordered and picked up a Whaler bow light which is same as on Montauks and my 68 Sakonnet, assuming that chock portion of assembly was OK. Gulfwind Marine in Clearwater,FL charged me $105 just for light incl S&H. Upon dismantling the assembly I came to find that a previous owner had cut the top mounting plate off the chock thereby rendering it useless. Only salvageable parts are screws and big cr-plated nuts(bollards). So contacted Sue to price out (and order) the chock. Should receive today or tomorrow. Sad part of tale is she would have sold me the light for $65 and she was quite surprised by price Gulfwind(also a SeaRay dealer) charged. Needless to say, when I am ready for entire new rubrail, will be ordering from Twin Rivers
Jim Bennett posted 10-19-2001 10:37 AM ET (US)     Profile for Jim Bennett  Send Email to Jim Bennett     
Sorry, meant Twin Cities in previous post.
hauptjm posted 10-19-2001 11:44 AM ET (US)     Profile for hauptjm    
I hope Sue reads this. Bought a new windshield from her and Twin Cities just a few months ago. Best experience I've had from a dealer in a very long time. And that includes UPS smashing the first attempt at delivery. Sue handled everything like a champ. I would recommend 'them' to anyone.
lhg posted 10-19-2001 12:11 PM ET (US)     Profile for lhg    
For those of you in the south, I can also HIGHLY recommend Lauderdale Marina, in Ft Lauderdale. They have been a large long-time Whaler dealer for many years, and are great at finding Classic Whaler parts & components.
They have helped me many times.

I should also mention that this is where, I believe, "Juris" bought his "troubled" 26' Optimax powered Outrage demo, but I believe had the boat not been taken to Boston, the terrible servicing situation encountered up there, and well discussed here, might not have happened in Lauderdale. There is also a major Mercury dealer just a few blocks away from them, and I know them to be excellent for service. But none of this excuses, for a minute, the failure of BW and Mercury to timely service their products no matter where they are located in the county!

hauptjm posted 10-19-2001 12:23 PM ET (US)     Profile for hauptjm    
From the OEM Section:

MilwaukeeWhaler posted 10-19-2001 12:43 PM ET (US)     Profile for MilwaukeeWhaler  Send Email to MilwaukeeWhaler     
I grew up only 5 miles from Two Rivers and Twin Cities Marine. And they have been around as long as I can remember. (at least 30years) I purchased a 13Sport in 83 and a Montauk this year. Great people and intelligent staff. Just let Al know what you are looking for. They are in touch with more Whalers than anyone else in the Midwest. That's my plug. Now I have to pull my plugs.
Makonut posted 10-19-2001 01:07 PM ET (US)     Profile for Makonut  Send Email to Makonut     
Sue gets all my whaler business..I'd rather pay the freight to California from Wisc then have to deal with the so-called local Whaler dealer where I can go pick up the parts!

Sue has been meticulous (sp) in getting back to me regarding shipping dates or backorders. She is THE BEST! (and their pricing is right..:))


skookum point posted 10-21-2001 11:20 PM ET (US)     Profile for skookum point  Send Email to skookum point     
I also experienced excellent service and pricing from Twin Cities when I ordered a new rubrailkit for my 15.

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