posted 07-14-2012 11:14 PM ET (US)
FYI - I think it's important to advise when I/we encounter exceptional service or "extra mile" effort, quality and ethical businesses. I must share a long series of exceptionally positive experiences with Camp N Cruise in Marne, Michigan - West of Grand Rapids easy access of I-96 for all of you. Besides Lockeman's (our preference but 3 hours away and last year Dave strongly recommended Camp And Cruise and vice versa Camp and Cruise recommends Dave and Lockeman's each without hesitation) this dealer/service center will go the extra mile, are patient, fair and awesome - especially compared to a long list of unnamed businesses on our side of the state.
My close friend w/ Outrage 21 Ribside just replaced his 200 Ficht with 150 ETEC at Camp N Cruise this was after a couple of years of extreme frustration with "dealers" who wanted thousands to repair his engine. Camp N Cruise diagnosed a fuse problem with two other dealers told him $2,000 repair.
This week I encountered an issue with my 115 that got a bit tricky and some issues with parts. Camp N Cruise stepped right up and solved my problem directly, extra mile to make me smile and gained a loyal customer. Management got involved to work with techs and NO tension whatsoever when another dealer or two hit me with a barrage of excuses and low grade blame on me.
So there it is - they have all the cool motors, nice line of boats including my favorite PNW aluminum whitewater jets - Wooldridge.
Last thing - it is a very interesting place in an interesting location - very funky and kinda old school.