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Author Topic:   Hull Warranty

mjd65 posted 05-06-2001 11:03 PM ET (US)
After launching out of Sterling State Park, MI to catch some walleye I wanted to brag today about my BW Rage after encountering the water conditions portrayed in the ad in the walleye insider quoting that infamous walleye fisherman that for some reason I can’t remember his name said anytime you fish on Lake Erie? (Find the add or ask anyone who fished western Lake Erie this weekend 5-5-01)
As I left the Launch one boat after another was coming in and they all said it’s to ruff 5 – 6 footers, but that is measuring Trough to Crest I guess? I have been in six footers with it before and when you are sitting down you can’t see over the next wave if they really are six footers you must stand up. Well after this saga the question is.
I got home I find that after launching off two and a half to three foot waves and coming down hard on the stern the Factory swim platform had cracked. Cracked to the point that if I would have done it today it would rip swim platform off. It is not at the bolts but actually cracks in the sides of the platform. Would this or should this be covered by the Hull Warranty? I will be calling Boston Whaler tomorrow to find out but I do not like the dealers in my area but I bought a Whaler because it is a Whaler! (even if it’s jet powered)
Lake Breeze Rage

B Bear posted 05-07-2001 12:08 AM ET (US)
mjd65,
If you have the same warranty I have, then it will be up to a Boston Whaler Dealer.

It won't be covered if; 2e) it is deemed as cosmetic, or 2d) damage resulting from abuse, misuse, accidents etc....
Also you say you have had it for 6 years, in section 2a) you will see that the warranty is pro-rata from the manufacturing date. This means that 6X12=72 months + months from the manufacturing date divide by 120, will give you a percentage that the warranty has already expired. So you take that number and subract the quotent from 1.0 and that is the percentage the warranty will cover.
If you bought the boat a month after it was manufactured Boston Whaler will only cover 32% of the repair cost. (73/120=.608, 1.0-.608=.32) Leaving you to pay 68%.
Maybe your boating insurance or home owners insurance will cover the rest.
Even though you don't like the dealers in your area, I hope you have a decent relationship with one. If it does not work out then you will have to go through the chain, after the dealer, regional service rep, main office.
Good Luck,
Bear
B Bear posted 05-07-2001 12:11 AM ET (US)
I know I am a percent off, only you will know the real numbers.
Bear
blackdog posted 05-07-2001 09:55 AM ET (US)
This warranty was being touted as the best thing since sliced bread when I bought the boat. Doesn’t sound like it covers anything.
Is the warranty better than other Mfg's?
Blackdog
bigz posted 05-07-2001 10:24 AM ET (US)
Bear the factor would be 40% on a hull defect in the 6th year!
In this case the "swim" platform was a Whaler supplied accessory item and is only covered for 2 years from date of purchase.
Dick posted 05-07-2001 10:34 AM ET (US)
I think the swim platform on a Rage would be considered part of the hull as it is not an accessory, it comes standard on the boat.
Best to check with a Whaler dealer.
Dick
Dan posted 05-07-2001 10:51 AM ET (US)
When I bought my 1999 Outrage 17, I paid $50 to transfer the warranty. After a month or so, I still hadn't received any paperwork and e-mailed Boston Whaler to ask what was going on. Whaler told me that my cancelled check was all I'd receive. They also e-mailed me a j-peg image of the hull warranty. I had asked for an owner's manual for the boat and was told it was only available at retail through a dealer. After reading the j-peg warranty, I think I shouldn't have bothered transfering the warranty because the warranty is so limiting as to be virtually worthless. I think a product as "legendary" as a Whaler should have a better warranty to reflect the manufacture's confidence in their product.
lhg posted 05-07-2001 12:30 PM ET (US)
Unless the swim platfrom is integral with the foam injected hull, like the current Euro models, BigZ seems correct in that it is a bolted on accessory and won't be covered. But then, again, looking at the picture, I see what Dick means. It clearly is not part of the hull mold, but is definitely a molded BW item, and integral to the jet drive system. Let us know what they say.
B Bear posted 05-11-2001 09:24 PM ET (US)
Bigz,
I just checked it again and the start date is from date of manufacture, not date of purchase.
Bear
Mark Gallagher posted 05-12-2001 06:55 AM ET (US)
I didn't realize the warranty was pro rated......shame on me. Now you say that it starts with boat production date,not the in service date, you could loose 6 to 12 months easily..........Who do they have writing warranty exclusions?
Johnny Cochran??? If the gloves don't fit, you must acquit.
I know, let it go. I can't help myself.
Mark
whalernut posted 05-12-2001 07:25 AM ET (US)
I agree with you Mark, that is wrong to start the Warrenty at production date. When you buy a new car, the warranty starts when you buy it! The marine industry is still pulling stuff over our eyes and we still put up with it! It is slowly changing but very slowly. Regards-Jack Graner.
bigz posted 05-12-2001 09:58 AM ET (US)
Your right on Bear -- didn't read the fine print -- hate to wear my glasses but I guess I need to -- ;)
Tom

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Author	Topic: Hull Warranty
mjd65	posted 05-06-2001 11:03 PM ET (US) After launching out of Sterling State Park, MI to catch some walleye I wanted to brag today about my BW Rage after encountering the water conditions portrayed in the ad in the walleye insider quoting that infamous walleye fisherman that for some reason I can’t remember his name said anytime you fish on Lake Erie? (Find the add or ask anyone who fished western Lake Erie this weekend 5-5-01) As I left the Launch one boat after another was coming in and they all said it’s to ruff 5 – 6 footers, but that is measuring Trough to Crest I guess? I have been in six footers with it before and when you are sitting down you can’t see over the next wave if they really are six footers you must stand up. Well after this saga the question is. I got home I find that after launching off two and a half to three foot waves and coming down hard on the stern the Factory swim platform had cracked. Cracked to the point that if I would have done it today it would rip swim platform off. It is not at the bolts but actually cracks in the sides of the platform. Would this or should this be covered by the Hull Warranty? I will be calling Boston Whaler tomorrow to find out but I do not like the dealers in my area but I bought a Whaler because it is a Whaler! (even if it’s jet powered) Lake Breeze Rage
B Bear	posted 05-07-2001 12:08 AM ET (US) mjd65, If you have the same warranty I have, then it will be up to a Boston Whaler Dealer. It won't be covered if; 2e) it is deemed as cosmetic, or 2d) damage resulting from abuse, misuse, accidents etc.... Also you say you have had it for 6 years, in section 2a) you will see that the warranty is pro-rata from the manufacturing date. This means that 6X12=72 months + months from the manufacturing date divide by 120, will give you a percentage that the warranty has already expired. So you take that number and subract the quotent from 1.0 and that is the percentage the warranty will cover. If you bought the boat a month after it was manufactured Boston Whaler will only cover 32% of the repair cost. (73/120=.608, 1.0-.608=.32) Leaving you to pay 68%. Maybe your boating insurance or home owners insurance will cover the rest. Even though you don't like the dealers in your area, I hope you have a decent relationship with one. If it does not work out then you will have to go through the chain, after the dealer, regional service rep, main office. Good Luck, Bear
B Bear	posted 05-07-2001 12:11 AM ET (US) I know I am a percent off, only you will know the real numbers. Bear
blackdog	posted 05-07-2001 09:55 AM ET (US) This warranty was being touted as the best thing since sliced bread when I bought the boat. Doesn’t sound like it covers anything. Is the warranty better than other Mfg's? Blackdog
bigz	posted 05-07-2001 10:24 AM ET (US) Bear the factor would be 40% on a hull defect in the 6th year! In this case the "swim" platform was a Whaler supplied accessory item and is only covered for 2 years from date of purchase.
Dick	posted 05-07-2001 10:34 AM ET (US) I think the swim platform on a Rage would be considered part of the hull as it is not an accessory, it comes standard on the boat. Best to check with a Whaler dealer. Dick
Dan	posted 05-07-2001 10:51 AM ET (US) When I bought my 1999 Outrage 17, I paid $50 to transfer the warranty. After a month or so, I still hadn't received any paperwork and e-mailed Boston Whaler to ask what was going on. Whaler told me that my cancelled check was all I'd receive. They also e-mailed me a j-peg image of the hull warranty. I had asked for an owner's manual for the boat and was told it was only available at retail through a dealer. After reading the j-peg warranty, I think I shouldn't have bothered transfering the warranty because the warranty is so limiting as to be virtually worthless. I think a product as "legendary" as a Whaler should have a better warranty to reflect the manufacture's confidence in their product.
lhg	posted 05-07-2001 12:30 PM ET (US) Unless the swim platfrom is integral with the foam injected hull, like the current Euro models, BigZ seems correct in that it is a bolted on accessory and won't be covered. But then, again, looking at the picture, I see what Dick means. It clearly is not part of the hull mold, but is definitely a molded BW item, and integral to the jet drive system. Let us know what they say.
B Bear	posted 05-11-2001 09:24 PM ET (US) Bigz, I just checked it again and the start date is from date of manufacture, not date of purchase. Bear
Mark Gallagher	posted 05-12-2001 06:55 AM ET (US) I didn't realize the warranty was pro rated......shame on me. Now you say that it starts with boat production date,not the in service date, you could loose 6 to 12 months easily..........Who do they have writing warranty exclusions? Johnny Cochran??? If the gloves don't fit, you must acquit. I know, let it go. I can't help myself. Mark
whalernut	posted 05-12-2001 07:25 AM ET (US) I agree with you Mark, that is wrong to start the Warrenty at production date. When you buy a new car, the warranty starts when you buy it! The marine industry is still pulling stuff over our eyes and we still put up with it! It is slowly changing but very slowly. Regards-Jack Graner.
bigz	posted 05-12-2001 09:58 AM ET (US) Your right on Bear -- didn't read the fine print -- hate to wear my glasses but I guess I need to -- ;) Tom