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Author Topic:   2004 Nantucket 190: Defective Live Well

art9234 posted 06-19-2006 10:48 AM ET (US)
The drain fitting of my live well broke off on my 2004 NANTUCKET 190. Is this problem common? What is the remedy for this? Art
MitchD posted 06-21-2006 04:40 PM ET (US)
Art, I just posted the same message in the GAM forum. I have a 2005 190 Nantucket where the bottom of my livewell around the drain blew out. My dealer, a small company (they don't sell very many Whalers in Colorado) was not aware of the problem, but called the factory and learned that "there were several that had the problem." The repairs are a warranty item. There are a number of posts on this site primarily with 2003 & 2004 Nantuckets with the same problems. The opinion was that the problem was resolved with the 2005 model--not the case with my boat! It is a major repair job. My dealer has had the boat for more than a week. I told him I was not in a great hurry, expecting about two or three days downtime. An opinion of some of the correspondents is that this should have been a recall by Boston Whaler. I agree. Maybe your or my problems will tilt them to at least have all Nantuckets inspected and strengthened in this area. Talk to your dealer and expect some down time.
MitchD
Yiddil posted 06-21-2006 08:41 PM ET (US)
I have a 2004, but have as of yet not experienced the agony as I don't use my live well much at all. The Boston Whaler boat dealer here in Maryland said if it ain't broke, they won't fix it. I was startled. So there is no recall. Just bring it if it breaks, huh? That is not a good way to do business, but I can't imagine, short of a break, that Boston Whaler wants to do anything with it. What is the fix? I can't recall. I love my whaler, but customer service is more important than anything. If I dont get that, I don't need the that model boat. My guys at Whalertown in Maryland are pretty good with customer service and being helpful. They are just busy and sometimes things take a while.
Sal A posted 06-21-2006 08:56 PM ET (US)
My Nantucket had no livewell. I do know when my dealer helped me re-power, they had four or five Nantuckets dropped off by hard core fisherman, all with the same problem. The dealer in New Jersey was real standup about "doing all these guys right."
MitchD posted 06-22-2006 01:01 PM ET (US)
Yiddil--Repairs of the livewell are extensive. There was a very good post on this last year, but I can't find it now. They have to replace the well with a new tub. This means thay have to remove the deck above the gas tank, which includes the leaning post assembly, etc. My dealer did not remove it completely, but raised it enough to get under it. The tub is fastened with adhesive caulk which is impossible to get under and wedge off. They had to cut up the broken tub and grind off the edge to fasten in the new one. Removal and replacement of the plumbing is pretty hairy too, because the factory puts them in very well. The quality of the caulk is much better than any plumber's caulk I've ever seen. I'm a former plumber. I can see why Boston Whaler and its dealers don't want to fix something that's not broken. I'm still waiting to get my boat back.
jimh posted 06-23-2006 09:33 AM ET (US)
May we have a pointer to the definitive article on this topic?
MitchD posted 06-23-2006 02:55 PM ET (US)
The most extensive discussion of this issue was posted by Whalerider on 5-28-2005 under the title Nantucket-Livewell FAILURE in this forum. There are several others prior to this but the above has the most information.
Perry posted 06-23-2006 09:38 PM ET (US)
http://continuouswave.com/ubb/Forum8/HTML/002146.html
art9234 posted 06-28-2006 10:22 AM ET (US)
Thanks for all your help. The only response I received from BW is a automatic E-Mail acknowledging receipt of my complaint.
The repair, though not major appears to be tedious as outlined in all the threads. my dealer Sufside Six in Norwalk Ct. (now Marine Max) does not have repair facilities. I am going to request from BW that this particular repair b edone by a Fiberglass specialist rather than a general boat yard. after all, we pay the premium for BW based on build integrity, and I do not wish it compromised.
Any e-mail addresses other than the genal at BW would be appreciated or feel free to pass on.
Tight lines,
Art
TexasWhaler posted 06-29-2006 10:52 AM ET (US)
I have a buddy checking out a 2005 Nantucket. Is there anyway to tell whether or not this boat has had the problem fixed? I have heard some folks say that it was only a problem on the 2003-2004 models, but up at the top of this thread, MicthD's 2005 had the problem, and on another thread it appeared that even an 2006 190 had a similar livewell failure.
lizabethie posted 07-03-2006 01:58 PM ET (US)
Hey Art, we got our Nantucket over at Surfside also, and have had all our repairs done by them or Rex. We didn't have an actual breakage, but when the warnings came out over the forums last year, we inquired about the fix. (This included bringing the printout from the site!) They offered to inspect it for us, since we use the livewell for *ahem* storage of things like boatsoap and a scrubby mitt, rather than the intended use. My husband wanted the work done anyway, but they confirmed that they would fix it after there was a problem, but not prophylactically.
I would give BW a call directly, rather than relying on email - usually gives you the best results. Let us know how it goes, as I'd love to see if they've changed their position on this. (We haven't had any problems with our setup other than with our Merc last year.)
Best,
-Beth
TRAFFICLAWYER posted 07-06-2006 03:42 PM ET (US)
My op would be to reexpoxy/glass the bottom with glass mat and regelcoat a light aqua blue and re plumb rather than a complete removal.

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Author	Topic: 2004 Nantucket 190: Defective Live Well
art9234	posted 06-19-2006 10:48 AM ET (US) The drain fitting of my live well broke off on my 2004 NANTUCKET 190. Is this problem common? What is the remedy for this? Art
MitchD	posted 06-21-2006 04:40 PM ET (US) Art, I just posted the same message in the GAM forum. I have a 2005 190 Nantucket where the bottom of my livewell around the drain blew out. My dealer, a small company (they don't sell very many Whalers in Colorado) was not aware of the problem, but called the factory and learned that "there were several that had the problem." The repairs are a warranty item. There are a number of posts on this site primarily with 2003 & 2004 Nantuckets with the same problems. The opinion was that the problem was resolved with the 2005 model--not the case with my boat! It is a major repair job. My dealer has had the boat for more than a week. I told him I was not in a great hurry, expecting about two or three days downtime. An opinion of some of the correspondents is that this should have been a recall by Boston Whaler. I agree. Maybe your or my problems will tilt them to at least have all Nantuckets inspected and strengthened in this area. Talk to your dealer and expect some down time. MitchD
Yiddil	posted 06-21-2006 08:41 PM ET (US) I have a 2004, but have as of yet not experienced the agony as I don't use my live well much at all. The Boston Whaler boat dealer here in Maryland said if it ain't broke, they won't fix it. I was startled. So there is no recall. Just bring it if it breaks, huh? That is not a good way to do business, but I can't imagine, short of a break, that Boston Whaler wants to do anything with it. What is the fix? I can't recall. I love my whaler, but customer service is more important than anything. If I dont get that, I don't need the that model boat. My guys at Whalertown in Maryland are pretty good with customer service and being helpful. They are just busy and sometimes things take a while.
Sal A	posted 06-21-2006 08:56 PM ET (US) My Nantucket had no livewell. I do know when my dealer helped me re-power, they had four or five Nantuckets dropped off by hard core fisherman, all with the same problem. The dealer in New Jersey was real standup about "doing all these guys right."
MitchD	posted 06-22-2006 01:01 PM ET (US) Yiddil--Repairs of the livewell are extensive. There was a very good post on this last year, but I can't find it now. They have to replace the well with a new tub. This means thay have to remove the deck above the gas tank, which includes the leaning post assembly, etc. My dealer did not remove it completely, but raised it enough to get under it. The tub is fastened with adhesive caulk which is impossible to get under and wedge off. They had to cut up the broken tub and grind off the edge to fasten in the new one. Removal and replacement of the plumbing is pretty hairy too, because the factory puts them in very well. The quality of the caulk is much better than any plumber's caulk I've ever seen. I'm a former plumber. I can see why Boston Whaler and its dealers don't want to fix something that's not broken. I'm still waiting to get my boat back.
jimh	posted 06-23-2006 09:33 AM ET (US) May we have a pointer to the definitive article on this topic?
MitchD	posted 06-23-2006 02:55 PM ET (US) The most extensive discussion of this issue was posted by Whalerider on 5-28-2005 under the title Nantucket-Livewell FAILURE in this forum. There are several others prior to this but the above has the most information.
Perry	posted 06-23-2006 09:38 PM ET (US) http://continuouswave.com/ubb/Forum8/HTML/002146.html
art9234	posted 06-28-2006 10:22 AM ET (US) Thanks for all your help. The only response I received from BW is a automatic E-Mail acknowledging receipt of my complaint. The repair, though not major appears to be tedious as outlined in all the threads. my dealer Sufside Six in Norwalk Ct. (now Marine Max) does not have repair facilities. I am going to request from BW that this particular repair b edone by a Fiberglass specialist rather than a general boat yard. after all, we pay the premium for BW based on build integrity, and I do not wish it compromised. Any e-mail addresses other than the genal at BW would be appreciated or feel free to pass on. Tight lines, Art
TexasWhaler	posted 06-29-2006 10:52 AM ET (US) I have a buddy checking out a 2005 Nantucket. Is there anyway to tell whether or not this boat has had the problem fixed? I have heard some folks say that it was only a problem on the 2003-2004 models, but up at the top of this thread, MicthD's 2005 had the problem, and on another thread it appeared that even an 2006 190 had a similar livewell failure.
lizabethie	posted 07-03-2006 01:58 PM ET (US) Hey Art, we got our Nantucket over at Surfside also, and have had all our repairs done by them or Rex. We didn't have an actual breakage, but when the warnings came out over the forums last year, we inquired about the fix. (This included bringing the printout from the site!) They offered to inspect it for us, since we use the livewell for ahem storage of things like boatsoap and a scrubby mitt, rather than the intended use. My husband wanted the work done anyway, but they confirmed that they would fix it after there was a problem, but not prophylactically. I would give BW a call directly, rather than relying on email - usually gives you the best results. Let us know how it goes, as I'd love to see if they've changed their position on this. (We haven't had any problems with our setup other than with our Merc last year.) Best, -Beth
TRAFFICLAWYER	posted 07-06-2006 03:42 PM ET (US) My op would be to reexpoxy/glass the bottom with glass mat and regelcoat a light aqua blue and re plumb rather than a complete removal.